The March to Valley Forge by William Trego

FAQs

To help you prepare for your visit, we have provided answers below to the most frequently asked questions about our Museum.

Planning Your Visit

When does the Museum open?

The Museum of the American Revolution will open on April 19, 2017.

Where is the Museum located?

The Museum of the American Revolution is located at 101 South Third Street, Philadelphia, PA at the corner of 3rd and Chestnut Streets. 

How can I buy tickets to the Museum?

Tickets to the Museum are on sale now!  *Please note that admission tickets for opening day (April 19, 2017) are not guaranteed and will be available on a first come, first serve basis.* 

Can I attend the opening day and ceremony?

Yes, there will be a limited amount of tickets available for the Museum’s Opening Day, April 19, 2017. Entry times begin at 3pm that day. Timed tickets are available for purchase now and they are first come, first serve.

The Museum will be posting a schedule of events in celebration of opening weekend. Most of the events will be free to the public. The opening ceremony will require tickets. These tickets are not available yet. Please check the Opening Celebration page for details and the schedule of events. 

What are the Museum's operating hours?

On April 19, the Museum will open at 3:00 P.M. for ticket holders. After opening day, the museum will be open daily from 10:00 a.m. – 5:00 p.m. Extended summer hours from Memorial Day through Labor Day are 9:30 a.m. – 6:00 p.m. The museum is closed on Thanksgiving Day, Christmas Day, and New Year’s Day. 

How much are General Admission tickets?

Admission is $19 for adults, $17 for students and active or retired military, $12 for children ages 6 to 18. Children ages 5 and under are free.  All tickets are valid for two consecutive days.

Are there discounts for large groups or school trips?

Yes, tickets for groups of 15 or more are now available by calling 267-579-3525. 

How can I become a Member of the Museum?

Founding Memberships are available for purchase now.  

Can I take pictures and video while I am in the Museum?

Still and video photography is permitted for noncommercial use only in the museum and exhibitions, unless otherwise posted. For the safety of our visitors and collections, the use of tripods, monopods, and selfie sticks is not permitted at any time. Please refrain from any flash photography while in the Museum.

Notice: Visitors may be filmed, photographed, or recorded by the Museum of the American Revolution for educational and promotional uses, including for posting on the Museum’s and other public websites.

Do you have a newsletter with updates about the Museum?

Yes! Visit our website and sign-up for our monthly email newsletter that includes updates. Subscribe

Ticket Information

How can I buy tickets to the Museum?

Tickets are on sale now. 

How much are General Admission tickets?

Admission is $19 for adults, $17 for students and active or retired military, $12 for children ages 6 to 18. Children ages 5 and under are free. All tickets are valid for two consecutive days. 

What is a timed ticket?

The Museum offers timed tickets to facilitate entry and alleviate extended wait times. Tickets are timed at twenty (20) minute intervals and each timed ticket is valid for two consecutive days. There is no limit on the length of time of your visit.

Do children need to have timed tickets?

Each visitor requires a ticket. Children ages 5 and under are free, but adults still need to obtain free timed tickets for all children.

Do Museum members need to have timed tickets?

Yes. Museum members receive free admission, but all visitors need to reserve a timed ticket. 

How early can I arrive at the Museum before my timed ticket?

You should arrive 15 minutes prior to your entry time. 

I have a timed ticket, but missed my entry time. Can I still enter?

Yes, we understand that logistics don’t always go as planned. While we ask that you do your best to arrive at the museum by the time on your pass, we allow pass holders to enter at any time after the time stated on their pass that day. The time on your pass helps us to maintain safe hourly visitor counts. If the museum is at capacity then pass holders, regardless of the time on their pass, will be asked to wait until the museum has room to accommodate new visitors.

Do I have to buy tickets online, or can I buy them in person at the Museum?

You are able to buy timed tickets at the box office, however we strongly suggest buying your tickets online to ensure that you can get tickets for your preferred time. 

Booking a Group Visit

Can we come with our group on Opening Day?

We are taking reservations for group visits starting May 1st.  If you would like to come with a group before that date, you will have to purchase General Admission tickets at the General Admission rates.

Can we take a guided tour if we are an adult group?

We are not offering guided or audio tours for adult groups.  The Museum will have docents and costumed interpreters engaging with visitors in key galleries through-out the exhibit.

Can we take a guided tour if we are a school group?

All school groups will explore the Museum alongside Museum educators.

Do I need to book my group reservation in advance?

Yes, groups of 15 or more must make their reservation in advance to receive the group discounted rates.

Do you have timed admission?

Yes, entry to the Museum is timed, with admission every 20 minutes starting at 10AM (as early as 9AM for large school groups).

How many people can you take per admission time?

We can take 100 people per 20-minute admission time.

How long should I plan to spend at the Museum with my group?

We recommend all groups plan to spend 1 ½ to 2 hours visiting the Museum. 

Do you have a cafeteria or lunch space?

The Museum has an on-site café that offers light lunch options.  Space is limited in the cafe.  Vouchers can be purchased through the group sales department.  Unfortunately, the café will not accept student groups.  Contact the group sales department for school group lunch options.

Do you have a place for tour buses to park?

Bus unloading and loading will take place in the bus zone located in front of the Museum on the right-hand lane on Third Street between Chestnut and Walnut Streets.  Buses can park for the day at the Callowhill Bus Center located on Callowhill Street between 2nd and Front Streets. The daily parking rate is $20 per bus with in and out privileges.  Overnight parking is an additional $10 per bus.

Are you within walking distance to other historical attractions?

The Museum is just a short walk from many attractions located within and around Independence National Historical Park such as Independence Hall, the Liberty Bell, Franklin Court, the Betsy Ross House, the National Constitution Center, and the US Mint.  

Who do I contact regarding facility rentals?

You will contact Ashley Miller of Brulee Catering, the Museum’s onsite catering company.  Ashley can be reached at 215-454-2031 or via email at amiller@brulee-catering.com.

Museum Membership

How long would a Founding Membership be valid?

All Founding Memberships purchased through April 30, 2017, will be valid through April 30, 2018. After that, memberships will be valid for one year through the end of the month. For example, a membership purchased May 15, 2017, will be valid until May 31, 2018.

How can I purchase a membership? When can I begin using it?

Your membership, valid immediately upon transaction, may be purchased several ways:

You can use your Member ID to reserve your Preview Weekend timed tickets online now, as well as other dates in 2017.

Where can I park?

Beginning April 15, discounted parking for Museum Members will be available in two covered garages near the Museum. Members should park at either garage and remember to bring their ticket with them. Obtain a discount voucher at the Museum’s Front Desk before returning to either garage and use the voucher when you pay for parking. Guests who sign up for a Museum Membership on the day of their visit are also eligible for the discounts at these garages:

  • The Bourse Garage (SPPlus Parking) is a flat $9 for up to four hours of parking before 4pm.
  • The Philadelphia Parking Authority lot located at 125 S 2nd Street offers a flat fee of $13.50 for up to three hours of parking.

Metered street parking is also a choice (no discount provided). Please be aware of the posted rules for street parking, as they vary by day of the week and time of day.

How long will it take to receive my membership card?

You will receive a temporary membership card via email when you purchase your membership online or a ticket when you purchase onsite at the Museum. It typically takes three to four weeks from the date of purchase to receive your Founding Member materials in the mail, which will include your permanent membership card. If you mailed in your payment, the process may take longer. 

How do I visit the Museum before my cards arrive?

Members are always welcome to visit the Museum before they receive their materials or if they do not have their membership card with them. When you arrive, stop by the Front Desk in the Museum rotunda with a valid photo ID. The Visitor Services team will provide you with everything that you need for the day.

Can I give my membership card to a friend or relative to use for a visit?

No, your membership card is non-transferable. However, we provide guest passes starting at the Dual level which can be used in your absence. Guest passes are for single use only. 

I'm a Dual Level member. Can I upgrade my membership level?

Members may upgrade at any time. Upgrades are not prorated. Downgrading to a membership is only allowed during renewal.

Is there a membership discount for teachers?

Teachers will enjoy free admission by showing their school ID and will be required to provide an email address. 

What does complimentary admission at 700 museums mean?

Reciprocal benefits, which begin in April 2017, are provided for MoAR Members at the $250 Ambassador level and above. The North American Reciprocal Museum (NARM) program allow you free or discounted admission into hundreds of participating museums across North America.  A full list of reciprocal museums and other benefits will be posted soon.

I’m a member of a museum that offers NARM reciprocity. What are my benefits at M*AR?

Reciprocal benefits are provided for qualifying members of any museum that participates in NARM and museums within a 90-mile radius with which we have a reciprocity agreement in place. You will receive free admission, a 10% discount retail discount, and program discounts.

I have moved or changed my email address. How can I change my address?

Please contact the Membership Office at membership@amrevmuseum.org

Is my membership tax-deductible?

Your membership contribution is tax-deductible as dictated by the IRS. Please see your acknowledgment letter to determine the total deductible amount of your contribution.

If I provide my email address, how often will I hear from MoAR?

In addition to the monthly e-newsletter, you will receive a few emails each month about upcoming programs, events, or special offers. If your membership is up for renewal, you will also receive an email inviting you to renew your membership online.

Does MoAR share my information with anyone else?

From time to time, the museum does exchange our members’ mailing and email addresses solely with other nonprofit cultural organizations. If you prefer this information not be shared with other nonprofits, please contact us at membership@amrevmuseum.org

Opening Celebration

Can I buy tickets for Opening Day?

Yes, there will be a limited amount of tickets available for the Museum’s Opening Day, April 19, 2017. Entry times begin at 3pm that day. 

The Museum will be posting a schedule of events in celebration of opening weekend. Most of the events will be free to the public. The opening ceremony will require tickets. These tickets are not available yet. Please check the event page of our website for details and the schedule of events. 

What is the schedule of events for the opening day celebration?

The Museum will be offering special events and programs throughout the opening weekend. Events will start at 8:30am. Please visit our website for an up-to-date listing of events, programs and activities